International Offices Facilities Lead

! Is je kandidaat geschikt bevonden zal deze per direct worden doorgezet naar de hiring manager !

PURPOSE OF THE JOB
Create & ensure a safe & healthy, sustainable, attractive and inspirational work environment in our 
(international head) offices. Create an atmosphere that invites colleagues to collaborate and reflects 
our company culture, our Action values and supports our brand
DO’s:
– Office employee satisfaction
– Office visitor satisfaction
– Office costs
– Compliance with legal requirements

AREAS OF RESPONSIBILITY
Offices strategy and policies
• Builds a long term vision and plan for the development of the offices in line with growth and 
development strategy of the company (future-proof)
• Develops and maintains policies in relation to working at office, such as hybrid working, 
parking, use of office facilities and equipment, etc.
• Creates an office environment as the place to be, the workplace motivates colleagues to meet 
and collaborate in the offices on a regular basis
• Ensures legal requirements are met and pro-actively keep up to date with local legislation and 
office development
Office culture/ way of working
• Actively monitors and steers on embedding the ACTION culture, brand and values in the office environment
• Develops and implements guidelines on ways of working at the office, such as guidelines on effective collaboration and meetings, guidelines for use of working spaces, meeting rooms, etc. 
Offices lay-out, look and feel
• Cooperate closely with (internal) services providers, ensure the office environment is safe, healthy , attractive, sustainable and inspirational.
• Algin with IT department to ensure office equipment is installed and working in a timely manner. 
• Align with marketing & communications on office communication/narrowcasting
• Responsible for office lay-out & design (workplaces, meeting rooms, focus rooms, call cabins, 
pantries, etc.) and allocation of work space to departments. 
• Monitors proactively and optimises office lay-out where needed and is constantly looking for improving the work place / office
• Proactively seeks feedback and is the go-to-person for feedback and requests from the business/office users concerning office lay out & functionality. 
Office reception and facilities
• Is responsible for reception desk . Ensures all office visitors (colleagues, suppliers, etc.) feel welcome
• In close cooperation with (internal) services provider, ensure optimal offering (healthy & diverse offering) and service in company restaurant, in line with Action sustainability goals.

ACTION VALUES
• Customer orientation
• Cost consciousness
• Teamwork
• Discipline
• Simplicity
• Respect

COMPETENCIES (LEVEL 3)
• Expertise
• Set the example
• Communication skills
• Proactivity
• Execute with pace and urgency
• Result orientated
• Trusted partner

REQUIREMENTS – HARD SKILLS
• Undergraduate (Bachelor’s) level position (preferably with a degree in the field of Facilities 
Management);
• Experience: +10 years of allround experience in Facilities of which at least 3 years in retail
Preferably a hospitality background;
• Excellent command of Dutch and English languages, both verbal and written;
• Flexible and willingness to travel occasionally (national and international)
• Drivers license. 

REQUIREMENTS – SOFT SKILLS
• Within the responsibilities of the position, actively investigates the needs and wishes of the 
internal clients and delivers, when possible, even more quickly than agreed or expected 
• Ability to deal with feedback from internal customers in a customer-friendly and confident 
way. Balances customer interest and overall company interest.
• Proactively puts forward proposals in order for processes to run efficiently with regard to 
working in the offices
• Ability to work both independently and as part of a team. Is positive and supportive towards 
colleagues and asks for help when needed.
• Is highly organized, knows how to structure work and projects, meets all agreements within 
deadlines and according to guidelines
• Flexible and able to deal with continued change
• Able to effectively interact with internal and external stakeholders at all levels. Organizational 
sensitivity, sense of mutual relationships
• Pro-active, hands on mentality
• Able to switch from strategic to operational issues/ topics
• Able to build efficient and effective relationships on all levels in the organization

LET OP! Contact met Action/hiring manager naar aanleiding van deze aanvraag is niet gewenst!
Gesprekken zullen plaatsen vinden 24.10 donderdagochtend of 25.10 vrijdagochtend 

Graag ontvangen wij een onderbouwing in de opmerkingen met ook de woonplaats, wij zijn de beoordelingscriteria vergeten toe te voegen en kunnen deze achteraf niet meer inladen.